Start Shipping Today

Get Started Today


From Zip Code: 
To Zip Code: 
 

Zip Code:    

Zip Code:    
GLS Video

Privacy Policy

Effective: December 31, 2019

Gls-us.com and gso.com (the “Sites”) are websites owned and operated by General Logistics Systems US, Inc. (“Company”, “GLS,” “we”, “us,” etc.). This Privacy Policy informs you how your information is collected and used by us when you access our Sites and/or services offered by us through our Sites (“Services”). By accessing our Sites and/or using our Services, you acknowledge you have read and understand this Privacy Policy, and agree that we may collect and use your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our Sites and do not use our Services.

Your use of the Sites and Services is also subject to our Terms of Use at www.gls-us.com.

This Privacy Policy only applies to the information collected and used by us from our Sites and the Services, and does not apply to information collected through any services provided by third parties including our affiliates that you may access through our Sites or our Services. Company is not responsible for such third party services, privacy policies, privacy practices or the content of such third party sites, even if such third party is the Company’s affiliate or related entity.

The Data We Collect
In performance of the Services or if you used the Sites, Company collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we may have collected the following categories of personal information from you within the last twelve (12) months:

Category of Personal Information Source(s) of Personal Information Purpose(s) of Collection Categories Of Third Parties with Whom Personal Information is Shared
Identifiers, such as your name, address, account number, email address, phone number and IP address Directly from you

Indirectly, when you browse and otherwise use the Sites

From a third party customer who wants to deliver a package to you
To provide our Sites and Services (see below)

To deliver relevant advertisements

To send marketing communications
Parent companies and affiliates for business purposes

Third party service providers for business purposes

Third parties who help us to serve targeted advertisements
Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your signature, and credit or debit card number Directly from you To provide our Sites and Services (see below) Parent companies and affiliates for business purposes Third party service providers for business purposes
Protected classification characteristics under California or federal law, such as your age, race, veteran or military status, marital status and citizenship Directly from you To provide our Sites and Services (see below) N/A
Commercial information, such as your purchase history, shipment tracking number, status of shipment, delivery location and picture of shipment Directly from you To provide our Sites and Services (see below) Parent companies and affiliates for business purposes

Third party service providers for business purposes
Internet or other similar network activity, such as your browsing history, search history, information on your interaction with the Sites or advertisements Indirectly, when you browse and otherwise use the Sites To provide our Sites and Services (see below)

To deliver relevant advertisements

To improve user experiences by making our Sites easier to use and navigate
Parent companies and affiliates for business purposes

Third party service providers for business purposes

Third parties who help us to serve targeted advertisements
Geolocation data, such as your city, state or address Directly from you

Indirectly, when you browse and otherwise use the Sites

From a third party customer who wants to deliver a package to you
To provide our Sites and Services (see below) Parent companies and affiliates for business purposes

Third party service providers for business purposes
Professional or employment-related information, such as your current or past employment history and education Directly from you To process applications for jobs with Company Parent companies and affiliates for business purposes

Third party service providers for a business purpose, such as to conduct background checks
Inferences drawn from other personal information, such as profiles reflecting your preferences and behavior Indirectly, when you browse and otherwise use the Sites To provide our Sites and Services (see below)

To deliver relevant advertisements

To improve user experiences by making our Sites easier to use and navigate
Third party service providers for a business purpose

Third parties who help us to serve targeted advertisements

We collect certain information from you when you open an account with us or otherwise use our Sites and Services. We collect personal information directly from you, directly from third party customers who provide us with your information in order to allow us to deliver a package to you, and indirectly from you when you browse and otherwise use the Sites.

We also collect aggregate data for internal reporting, and we count, track, and aggregate visitor’s activity for the purpose of analysis of general traffic flow and feature usage related to our Sites.

Cookies and Other Similar Technologies
We, and third parties we allow, may use cookies or other automatic technologies to collect information about your online activities while using our Sites. We may use session cookies or persistent cookies. Some features allow data to remain only for the time that your browser is open, for example a session cookie. A persistent cookie is an example of functionality that your browser provides that allows the data to persist on your device/computer even after the browser is closed. The information we collect automatically may include the name of your internet service provider, the Internet protocol (“IP”) address you are using, the date and time you accessed the Sites, and other similar information. An IP address is a number that automatically identifies the computer or device you use to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet service provider. We may use IP addresses to conduct analyses and performance reviews and to administer the Sites.

Cookies and similar technologies within a web browser also allow persistent storage of data as you navigate the website. This functionality does not personally identify users, although it does allow the web server to differentiate one user from another. Many websites use cookies and similar technologies to provide website and application features when a user visits the website, and most web browsers are set up to accept cookies. We use cookies to: allow our Sites to function and improve delivery of your online experience; remind us of who you are and to access your account information to deliver better Services; estimate our audience size and usage of our Sites, including measuring repeat usage of the Sites; deliver advertisements that are more relevant to you based on your interests and to help measure the effectiveness of those advertising campaigns; and measure and track certain traffic patterns, including information like the areas of the Sites you have visited to better personalize content, banners and promotions.

You can set your browser to refuse cookies, but some functionality of your experience may not work properly and you may be required to re-enter certain information each time you use our Sites.

We use cookies provided by Google Analytics to better understand and personalize your use of the Sites and Services. Google Analytics collects information like demographic data, how often users visit our websites, what pages they visit when they do so, and what website they used prior to coming to our website. To process analytics data when you visit our Sites, Google Analytics may use various technologies, including cookies or similar technologies to identify your browser or computer device. Google does not receive your user account information, your email address, or other personally identifiable information through the use of Google Analytics cookies. You can learn more about Google Analytics and/or opt out of Google Analytics on this website: How Google Uses Data When You Use Partner Sites or Apps.

We use Google AdWords remarketing service to advertise on third party websites. Remarketing could be, for example, in the form of an advertisement on the Google search results page or on any website in the Google display network. Third-party vendors, including Google, use cookies to serve ads based on a user’s browsing history. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and you may opt out of interest-based advertising by, for example, manipulating cookie settings or permanently using a browser plugin.

You may opt out of interest-based advertising by entering your preferences in cookie settings or permanently using a browser plugin. The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. Please visit www.networkadvertising.org to learn more. Note that opting-out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.

How We Use Your Personal Information
We use your personal information to provide our Sites and Services, and to engage in the activity and related activities for which we collect it. Specifically, we use your personal information to:

How We Share Your Personal Information
We share or disclose your personal information to the following categories of third parties and for the following reasons:

Opt-Out
We provide you the opportunity to opt-out of marketing communications by clicking the “Unsubscribe” link in email communications. In certain circumstances, when you create an account, you can choose not to receive information and offers by email. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe request is processed.

Additionally, we may send you information regarding our Sites and Services, such as information about changes to our policies and other notices and disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature, rather than promotional.

Security
We implement reasonable security measures to ensure the security of your personal information. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Sites or Services or providing your personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Sites and Services. We may post a notice via our Sites if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Customers are responsible for maintaining the confidentiality and security of their user registration and password.

Collection of Data from Children
Our Sites are not intended for children under 18 years of age, and we do not intend to collect any personal information from such children. In the event that we learn that a person under the age of 18 has provided personal information to us, we will delete such personal data as soon as possible.

How Long We Keep Your Personal Information
We keep your personal information for as long as necessary or advisable with regard to the purpose for which it as collected and we reserve the right to retain it to the full extent not prohibited by law.

Your California Privacy Rights
Starting January 1, 2020, California residents have the following rights:

If you would like to exercise one or more of the above rights, you can print out the CCPA Privacy Rights Request Form, fill it out and mail it to us at 4000 Executive Parkway, Suite 295, San Ramon, CA 94583, Attention: Privacy Manager or have it emailed to privacy@gls-us.com . We may need you to provide additional information to verify your request, such as providing data elements so that we can confirm they match the information already maintained by us. We will not use this additional information for anything other than handling your request. Please note that you may designate an authorized agent to make a request in certain circumstances on your behalf. Such authorized agent must be registered with the California Secretary of State.

We endeavor to respond to all such requests within forty-five (45) days, although there may be a brief delay in processing a request while we verify that the request is valid and originates from you as opposed to an unauthorized third party. If we require more time, we will inform you of the reason and extension period in writing.

Additionally, California Civil Code Section 1798.83 permits visitors to the Sites who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

How We Respond to Do Not Track Signals
At this time, our Sites do not recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.

Changes to this Privacy Policy
Company may, from time to time, revise the terms and conditions of this Privacy Policy. Company will provide notice of such modifications by publishing them on our Sites and revising the “Effective Date” above. Material revisions to the terms shall be effective no sooner than thirty (30) days after posting on the Sites. Your continued use of the Sites and Services following the posting of changes to this Privacy Policy will mean that you accept those changes.

Contact Us
You may write to us at privacy@gls-us.com for any privacy concerns and requests relating to this Privacy Policy, or our Sites, our Services or any other aspects of our Sites.