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GLS Video

Other Pickup Options

We also offer the option of Remote Pickups, Third-Party Pickups, and Second Pickups.

Remote Pickups

If you desire a package to be picked up off-site to be returned to your location, contact our Customer Service Center, and advise them of the address of the pickup and the pickup time requirement.

  • The shipment must possess a GLS/GSO tracking label with the correct address to ensure delivery
  • Shipping labels may be conveniently emailed to the pickup location using our Customer Portal
  • The shipment will be billed to your account
  • There is an $8.00 charge for Remote Pickup service

Third-Party Pickups

Third Party Pickups are requests to have a package picked up from a remote location and delivered to a third address.

  • Third-Party Pickups are prepared and handled in the same manner as a Remote Pickup
  • There is an $8.00 charge for Third-Party Pickup service

Requesting Second Pickups

If you need an additional pickup after the driver collects your shipments or wish to request a one-time change to your scheduled pickup time, you may schedule an On-Call Pickup. (Additional fees apply.)

To schedule Remote, Third-Party, or Second Pickups, please call our Customer Service Center at 800-322-5555, option 1.